Shipping & Deliveries

 

Kia ora whānau, please remember that these pieces are made as sustainably as possible, by us, in house, and this can affect wait times.  A lot of time and aroha has gone in to each piece, so please allow 7 to 14 days for your order to arrive, just in case.

Expected Delivery Times

New Zealand  -  7 to 14 day

Australia - Aroha mai, as yet we don't ship to Australia due to admin and high shipping costs, but we are working on it!  In the mean time we encourage friends and whānau to combine orders and share your shipping, as it's a whole lot cheaper that way.

Your NZ Couriers Tracking Number

Please note : Our system automatically generates your shipping number as soon as we begin processing your order, but the link doesn't actually become active until the Courier has scanned your parcel on pick up from us.  This means that your link may not work immediately, as some orders take longer for us to process, but hold tight, we will get there!  If you are concerned, you are more than welcome to contact us at orders@thehori.co.nz for more info.

Clothing Shipping Rates Estimate

1 item clothing    $10
2 items                $15
3 items                $20
4 items  +            $25+

Ngā mihi nui for your tautoko! 

F.A.Q's - General shipping and delivery questions.

What courier service do you use?

We use NZ Couriers for our clothing shipments.

Can I track my package during transit?

Āe - You will be sent a tracking number once your shipping slip has been printed. However, you will not be able to track it until it has been scanned by our local courier (NZ Post). This usual happens within 12-24hours after the shipping slip has been printed.

Will I receive a notification when my package has been shipped?

Āe - You will receive an email notification once your package has been shipped (collected and scanned by our local courier).